Legal notice

Legal Notice — Merch Gone Viral

Legal Notice

Merch Gone Viral operates with transparency and integrity. This Legal Notice governs your access to and use of merchgoneviral.com and all associated content, products, and services. By accessing this website, you agree to be bound by the terms set forth herein.

Last Updated: October 10, 2026

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01 · Business Information

Merch Gone Viral

329 Howe St, Unit #511, Vancouver, BC V6C 3N2, Canada

info@merchgoneviral.com

Monday – Friday  |  9:00 AM – 5:00 PM PST

Response Time: 24–48 business hours


02 · Intellectual Property

All content on this website — including text, editorial copy, product descriptions, graphics, logos, photographs, imagery, icons, design elements, and the overall look and feel — is the exclusive intellectual property of Merch Gone Viral, protected under the Berne Convention, TRIPS Agreement, US Digital Millennium Copyright Act (DMCA), and all applicable international copyright and trademark legislation. Any unauthorized reproduction, distribution, modification, or commercial use is prohibited.


03 · Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis without any representation, warranty, or condition of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. Merch Gone Viral does not warrant that this website will be available, uninterrupted, error-free, or free of viruses or harmful components. Your use of this website is entirely at your own risk.


04 · Limitation of Liability

To the fullest extent permitted by applicable law in all jurisdictions, Merch Gone Viral, its directors, officers, employees, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of this website or any products purchased, including loss of profits, revenue, data, goodwill, or business opportunities. In no event shall our total aggregate liability exceed the total amount paid by the customer for the specific order giving rise to the claim.


05 · Delivered but Not Received

Please email info@merchgoneviral.com within 10 days after the recorded delivery so we can help review the tracking information.

Please review our Shipping Policy for further details.

Check your mailbox, parcel locker, and secure delivery locations, and ask your concierge, building management, or neighbours.

Contact the carrier with your tracking number to request a delivery investigation.

If you are still unable to locate your parcel, contact your local authorities. We are here to help and can provide information about your order to support your case.

06 · Product Representations & Consumer Rights

Merch Gone Viral is committed to accurate and transparent product representations. Product images are for illustrative purposes only. Slight colour variations due to monitor calibration do not constitute misrepresentation and are not grounds for a return or refund.


07 · Privacy & Data Protection

We do not sell, rent, or trade your personal information. For full details, please review our Privacy Policy.


08 · International Orders & Customs

Merch Gone Viral ships worldwide. International customers are responsible for all customs duties, import taxes, VAT, GST, and any other fees imposed by their country of destination. Merch Gone Viral reserves the right to decline orders to jurisdictions where the sale or importation of specific products is restricted or prohibited by applicable law.


09 · Accessibility

Merch Gone Viral is committed to digital accessibility for all users, including individuals with disabilities. If you experience any accessibility barriers, please contact us at info@merchgoneviral.com.


10 · Third-Party Links & Platforms

This website may contain links to third-party websites and platforms. Merch Gone Viral does not endorse, control, or assume responsibility for the content, privacy practices, or security of any third-party sites. Access to third-party links is entirely at your own risk.


11 · Governing Law & International Jurisdiction

This Legal Notice is governed by applicable international commercial law and the consumer protection legislation of the customer's jurisdiction of residence, including:

  • US customers: FTC Act, CCPA/CPRA, and applicable state consumer protection statutes
  • EU customers: EU Consumer Rights Directive and GDPR
  • UK customers: Consumer Rights Act 2015 and UK GDPR
  • Australian customers: Australian Consumer Law (ACL)
  • All other customers: Applicable consumer protection legislation of the customer's country of residence

Disputes shall first be submitted to good-faith direct negotiation with Merch Gone Viral prior to any formal legal proceedings.


12 · Amendments

Merch Gone Viral reserves the right to amend this Legal Notice at any time. All amendments are effective immediately upon posting. Continued use of this website constitutes acceptance of the updated terms.


13 · Contact & Legal Inquiries

Merch Gone Viral — Legal Inquiries

329 Howe St, Unit #511, Vancouver, BC V6C 3N2, Canada

info@merchgoneviral.com

Monday – Friday  |  9:00 AM – 5:00 PM PST

Response Time: Within 24–48 business hours

© 2026 Merch Gone Viral. All Rights Reserved. · 329 Howe St, Unit #511, Vancouver, BC V6C 3N2, Canada · info@merchgoneviral.com · Last updated October 10, 2026.