Privacy Policy

Last updated: June 9, 2026

At Merch Gone Viral ("we", "us", or "our"), operating at merchgoneviral.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal identification information: name, email address, shipping address, billing address, phone number
  • Payment information: processed securely through our payment providers (we do not store full card details)
  • Device and usage data: IP address, browser type, pages visited, time spent on pages
  • Cookies and tracking technologies: used to enhance your shopping experience

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate order updates, shipping notifications, and customer service
  • To improve our website and product offerings
  • To send promotional emails (you may opt out at any time)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties including:

  • Shipping and fulfillment partners
  • Payment processors (Shopify Payments, Afterpay)
  • Marketing platforms (Google, Meta, TikTok) for advertising purposes
  • Analytics providers

4. Cookies

We use cookies to personalize your experience, analyze site traffic, and serve relevant advertisements. You may disable cookies in your browser settings, though some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@merchgoneviral.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Merch Gone Viral
888 Carnarvon St, New Westminster, BC V3M 0C6, Canada
Email: info@merchgoneviral.com
Phone: 778-776-9600
Hours: Monday–Friday, 9:00 AM – 5:00 PM PST